Effective Date: 9/28/25

At Jack-Straps, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

When you interact with our website, we may collect:

• Personal Information: Name, email address, shipping address, billing address, and payment details (processed securely through our payment provider).
• Order Information: Products purchased, order history, and communication with us.
• Technical Information: IP address, browser type, and other basic usage data to help improve our website.

We use your information to:

• Process and ship your orders
• Communicate with you about your order, promotions, or updates
• Improve our products, services, and website experience
• Comply with legal obligations

We do not sell, trade, or rent your personal information. We may share it only with trusted third parties who help us run our business, such as payment processors and shipping carriers, and only as necessary to complete your order.

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

You may contact us at any time to:

• Request access to the personal information we have about you
• Request corrections or updates to your information
• Request that we delete your personal information (unless we are legally required to keep it)

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

info@jack-straps.com

Processing & Lead Time
All Jack-Straps products are handcrafted with care. Please allow approximately 1 week for your order to be processed before it ships.

Shipping Location & Carriers
All orders ship from Georgia, USA. We use trusted carriers to ensure your order arrives safely and on time. Once your order ships, you will receive a tracking number to monitor its progress.

Shipping Costs
Shipping costs are calculated at checkout based on your location and the size/weight of your order.

Refunds & Returns

• Custom, Personalized, and Laser-Engraved Products: These are non-refundable due to their unique nature.
• Handmade Standard Products: If there is a defect or issue with craftsmanship, please contact us within 30 days of delivery. We will either repair your item or send a replacement.

Lifetime Warranty
Every Jack-Straps belt comes with a lifetime warranty. If your belt ever has a manufacturing defect, we will repair it or make you a new one, ensuring your belt lasts for decades.

Questions
If you have any questions about your order, shipping, or returns, please contact us:

info@jack-straps.com

At Jack-Straps, we use full-grain leather, the highest quality leather available. Full-grain leather is natural and authentic, which means each piece has its own unique marks, textures, and imperfections. These natural characteristics are not defects, but part of what makes genuine leather beautiful, durable, and one-of-a-kind.

What to Expect:

• Small scars, wrinkles, or color variations are normal.
• These features do not affect the strength, durability, or quality of your belt.
• Each belt is unique—no two pieces of leather are exactly alike.

By purchasing a Jack-Straps product, you acknowledge and accept these natural variations as part of the charm and authenticity of full-grain leather.

Questions:
If you have any concerns about your leather product, please contact us:

info@jack-straps.com